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Call centre agent

 

The voice of the company

The initial contact for customers on the telephone, call centre agents (operators) offer advice while striving to ensure customer loyalty and create a positive image of the company. These agents answer queries about order tracking, complaints or any other request for information. The centre agent may also cold-call existing and potential customers to sell the company's services or products. Although most agents talk to their customers by telephone, they are increasingly communicating with them via tablets or PC using online chats. This task calls for excellent spelling.

Call centre agents are often employed by commercial businesses, for example, mobile phone operators or credit agencies.

Skills required: a talent for sales – patience – politeness – responsiveness – an ability to cope with stress


Search results (9 jobs found)

 
Position
Place
Sector
Contract
Published
Total views
Actions
Raum Sursee
Marketing & Trade
Permanent Position bis auf weiteres
23.10.2017
41
Region Schwyz/Zug
Marketing & Trade
Permanent Position Unbefristet
23.10.2017
123
Region Schwyz/Zug
Marketing & Trade
Permanent Position Unbefristet
20.10.2017
245
Basel
Marketing & Trade
Temporary Assignment
16.10.2017
643
Lugano
Marketing & Trade
Permanent Position Indeterminato
13.10.2017
1405
Raum Sursee
Marketing & Trade
Permanent Position bis auf weiteres
13.10.2017
402
Bern
Marketing & Trade
Internal Position
09.10.2017
1058
Raum Sursee
Marketing & Trade
Temporary Assignment 01.09.2017 - 31.08.2018
30.08.2017
1837
Visp
Marketing & Trade
Try + Hire 3 Monate Temporär, ab 4. Monat Fest
24.08.2017
3145

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